Privacy Policy
Effective Date: February 1, 2026
Shot By Mess (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or access a Pixieset gallery (the “Site/Services”).
1) Information We Collect
We may collect:
Information you provide: name, email, phone number, event/session details, and any messages you send through forms, email, or booking inquiries.
Gallery information: email addresses used to deliver Pixieset galleries, download links, favorites, and related communications. If you create a gallery guest account (if enabled), Pixieset may collect account details.
Usage data: pages viewed, links clicked, device/browser type, and approximate location (city/region). This may be collected via cookies or similar technologies on our Site and/or via Pixieset.
2) How We Use Information
We use information to:
Respond to inquiries, provide quotes, manage bookings, and provide client support
Deliver galleries, downloads, invoices (if applicable), and service updates
Improve the Site experience and understand general traffic and engagement
Send marketing messages only when permitted and/or you opt in (where required)
3) Pixieset (Third-Party Gallery Provider)
We use Pixieset to host and deliver client galleries and, depending on settings, to facilitate downloads, favorites, print store purchases, and client access controls. Pixieset may process certain information (such as gallery access activity, cookies, and device data) to provide its services.
Your use of Pixieset-hosted galleries may also be subject to Pixieset’s own privacy practices.
4) How We Share Information
We do not sell your personal information. We may share limited information only with:
Service providers we use to operate our business (including Pixieset, email providers, analytics tools, and payment processors if applicable)
Legal/compliance if required by law or to protect rights, safety, and prevent fraud
5) Cookies + Analytics
We and/or Pixieset may use cookies or similar technologies to support site functionality, remember preferences, and measure traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features (including gallery access and downloads).
6) Client Galleries + Access
Client galleries may be protected by passwords, unique links, download PINs, or other access settings. You are responsible for keeping any gallery credentials private. If you believe your gallery has been accessed without permission, contact us at [Your Email].
7) Data Retention
We keep personal information only as long as reasonably necessary for delivering services, maintaining business records, and meeting legal/tax obligations. Gallery availability/archival timelines may vary.
8) Your Choices + Rights
Depending on your location, you may request to access, correct, or delete personal information we hold about you, and you may opt out of marketing emails at any time (service-related messages may still be sent).
To make a request, contact [Your Email].
9) Security
We use reasonable safeguards to protect information. No online transmission or storage system is guaranteed to be 100% secure.
10) Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children.
11) Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by the updated Effective Date.